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-Excellent Communication Skills.
-Prior experience in call centre is mandatory.
-Be a first point of contact to handle and resolve customer enquiries with accurate information.
-Evaluate problems of the customers and provide logical lasting solutions.
-Identify and escalate issues appropriately and ensure a timely response.
-Ensure best in class customer satisfaction (CSAT).
-Support customer on multiple channels (Voice, Email, Chat) and verifying information as per process.
Job Details
| Posted Date: | 2019-04-16 |
| Job Location: | Dubai, United Arab Emirates |
| Job Role: | Customer Service and Call Center |
| Company Industry: | Customer Service |
Preferred Candidate
| Career Level: | Entry Level |
| Nationality: | United Arab Emirates; Bahrain; Djibouti; Algeria; Egypt; Iraq; Jordan; Comoros; Kuwait; Lebanon; Libya; Morocco; Mauritania; Oman; Palestine; Qatar; Saudi Arabia; Sudan; Somalia; Syria; Tunisia; Yemen |
| Degree: | Bachelor's degree |
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Jobs in Emirates - career in Emirates - vacancies in Emirates-Call Centre Agent-Dubai, UAE - TASC Outsourcing-Jobs in Emirates - career in Emirates - vacancies in Emirates
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