Jobs in Emirates - career in Emirates - vacancies in Emirates-Countersales - Food & Beverage - Al Tayer Group LLC.-Jobs in Emirates - career in Emirates - vacancies in Emirates
Job Purpose
To maximise sales through providing exceptional customer service in a professional and efficient manner to all guests to ensure customer satisfaction
Key & Functional Responsibilities
• Provide friendly, courteous and efficient service. Handle all customer queries and comments to ensure customer satisfaction.
• Take and process customer‘s orders in an accurate and timely manner.
• Have a complete and thorough knowledge of all menu items in order to be able to describe and recommend products to customers.
• Set up the counter at the beginning of each shift ensuring that displays are correct, the produce is fresh and correctly labeled.
• Maintain optimum stock levels to ensure smooth running of operations to cater for customer demand.
• Work within operational procedures to ensure food and beverage preparation process remain within Company and Municipality guidelines.
• Arrange for the efficient storage of goods as per guidelines .
• Work efficiently to control wastage of food and non- food items.
• Ensure the highest standards of hygiene, cleanliness and sanitation on the Counter at all times.
• Carry out additional tasks as instructed by management.
Key Performance Indicators (KPIs)
• Cost control /Waste reduction
Business Effectiveness/ Productivity
• Adherence to work standards/operating standards ( e.g. hygiene, cleanliness, discipline etc)
• Timely completion/achievement of assigned work/targets
Customer
• Customer satisfaction/feedback (internal/external)
Education
• Certification in Food and Beverage/ Catering would be an advantage
Experience
• 1 years of experience in a customer facing role
Functional Skills
• Interest and enthusiasm for the hospitality industry.
• Able to communicate in English (verbal, reading and writing).
Core Competencies
• Collaboration
• Customer Focus
• Integrity and Trust
• Learning Agility
• Managing Diversity
Disclaimer:
Statements in this Role Profile are intended to reflect, in general, the duties and responsibilities of the position, but are not to be interpreted as totally inclusive.
Job Details
| Posted Date: | 2019-06-10 |
| Job Location: | Abu Dhabi, United Arab Emirates |
| Job Role: | Sales |
| Company Industry: | Catering/Food Services/Restaurants |
Preferred Candidate
| Career Level: | Entry Level |
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Jobs in Emirates - career in Emirates - vacancies in Emirates-Countersales - Food & Beverage - Al Tayer Group LLC.-Jobs in Emirates - career in Emirates - vacancies in Emirates
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