Jobs in Emirates - career in Emirates - vacancies in Emirates-Delivery Assurance Manager (Waste Management Operations) - Averda-Jobs in Emirates - career in Emirates - vacancies in Emirates
Job Purpose:
Reporting directly to the Delivery Manager, the Delivery Assurance Manager will be the main point of contact for delivery of a superior waste and recycling service for our client.
The Delivery Assurance Manager will manage and develop the in-house operational services, leading a large team of employees who are responsible for the waste and recycling collection service, and will be accountable for our contractual commitments made on behalf of Averda to our client.
The role older will have excellent demonstrable leadership skills, extensive experience of the waste/ cleaning or related industry. They will also enjoy the challenge of implementing operational efficiencies & maximising productivity whilst delivering a quality service.
This role is based in Thuwal, Saudi Arabia.
Key Accountabilities:
Direct and control and operation to meet customer requirements
- Coordinate teams to deliver high quality of services to clients on time and budget
- Monitors the execution of set plans
- Manage the performance of Delivery Assurance Lead and Ground Operations Agents
- Conduct field inspections to ensure the quality standards are well implemented throughout the project
- Manage and consolidate monthly inspections report and review findings with the Delivery Manager
- Comply with the health & Safety instructions and implement of group policies, procedures and instructions
Continuously improve daily operation
- Collaborate with Local Delivery Service Centre (LDSC) Manager to exchange best practice in fleet management and utilisation or resources
- Implement work standards, plans and procedures for operational optimisation
- Identify trends that potentially improve the operation and implement upon Delivery Manager approval
Coordinate Client Relations
- Communicate any business opportunities to the Delivery Manager
- Maintain contact with all stakeholders related to serving the operation (municipalities, auditors, etc)
- Forecast customer service delivery issues and communicate with internal and external stakeholders
- Validate the delivery schedule as required and communicate any change to delivery date with the customer accordingly
- Report and gives recommendations to the Delivery Manager any risks compromising customer satisfaction
People Management
- Continuous training of team as per training needs assessment or new arising requirements
- Manage the performance of Delivery Assurance Lead and Ground Operations Agents
- Develop and maintain teamwork among all teams promoting the sharing of ideas and best practice
- Report non-compliance cases and initiate actions
Job Details
| Posted Date: | 2019-11-30 |
| Job Location: | Dubai, United Arab Emirates |
| Job Role: | Management |
| Company Industry: | Heavy Industry & Metallurgy |
Preferred Candidate
| Career Level: | Management |
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Jobs in Emirates - career in Emirates - vacancies in Emirates-Delivery Assurance Manager (Waste Management Operations) - Averda-Jobs in Emirates - career in Emirates - vacancies in Emirates
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