Jobs in Emirates - career in Emirates - vacancies in Emirates-Sr Field Service Supervisor - Honeywell-Jobs in Emirates - career in Emirates - vacancies in Emirates
Where Do You Fit In?
- We are currently seeking a motivated and hardworking individual to join our organisation in the role of Snr Field Service Supervisor. In this role, you will lead the local service organization to deliver best in class services to exceed customer expectations and deliver planned financial performance. Develop skills, information and management discipline necessary to deliver services in a timely manner at planned gross margins leveraging HBS tools, processes and best practices.
What Will You Be Doing Every Single Day?
- Overall responsibility for managing service business by team of service technicians.
- Ensure delivery of agreed services with customers on time, within scope, and within budget.
- Responsible for ensuring Account Management principals are exercised leading to retention and additional business from service base customers.
- Maintain customer’s satisfaction at acceptable levels, and resolves customer satisfaction issues.
- Review VOC feedback and takes appropriate proactive actions.
- Ownership for service financial performance of the team. Monitors financial performance monthly and reviews available to spend versus actuals for different contracts. Continuously improve service operational metrics.
- Ensure the availability of tools, equipment, and materials required while maintaining and controlling inventory levels.
- Actively support the implementation and compliance of productivity enhancing processes related to service delivery, taking ownership to implant these in his or her own scope of responsibility.
- Lead and manage service team in the effective adoption, implementation and compliance with HBS Global and EMEAI policies, processes, procedures, service tools and business best practices.
- Manage the performance management process, conducting performance appraisals, and providing coaching, training, career planning, development, salary administration and reward and recognition for service team personnel with support from the HR function.
Job Details
| Posted Date: | 2020-12-20 |
| Job Location: | Dubai, United Arab Emirates |
| Job Role: | Engineering |
| Company Industry: | General Engineering Consultancy |
Preferred Candidate
| Career Level: | Mid Career |
| Degree: | Bachelor's degree |
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Jobs in Emirates - career in Emirates - vacancies in Emirates-Sr Field Service Supervisor - Honeywell-Jobs in Emirates - career in Emirates - vacancies in Emirates
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