Jobs in Emirates - career in Emirates - vacancies in Emirates-Service Advisors | Trading Enterprises | Multiple Locations - UAE - Al Futtaim Group-Jobs in Emirates - career in Emirates - vacancies in Emirates
About the Position:
We are currently looking for technically competent & performance driven Service Advisors to work with Trading Enterprises - Honda, Chrysler, Jeep, Dodge, Ram & Volvo across the UAE. Service Advisors are the first contact for customers in the Workshop, they are the image builder for the Service Department and present a picture of faith and confidence.
As part of our Service team, your key responsibilities are as follows:
- Ensure condition of vehicle is thoroughly checked and discrepancies noted and communicated to customer while receiving the vehicle; and record any customer requests.
- Ensure proper delivery of the vehicle to the customer and clearly communicate to the customer the jobs carried out.
- Qualify and confirm customer complaints and provide advice about vehicle repair, repair duration and warranty
- Ensure effective personal and telephonic communication with customers regarding charges, approvals and negotiations.
- Provide estimates of simple repairs to customer and negotiate repair charges (and service charges, if required)
- Achieved monthly financial targets set for Labour Hours, Parts and other sales.
- Manage and monitor Work in progress to ensure timely delivery of the vehicle to customer.
- Ensure customer is reminded about the next service due.
Job Details
| Posted Date: | 2021-11-29 |
| Job Location: | United Arab Emirates |
| Job Role: | Sales |
| Company Industry: | Accounting |
Preferred Candidate
| Career Level: | Mid Career |
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Jobs in Emirates - career in Emirates - vacancies in Emirates-Service Advisors | Trading Enterprises | Multiple Locations - UAE - Al Futtaim Group-Jobs in Emirates - career in Emirates - vacancies in Emirates
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