Jobs in Emirates Reservations Agent - RTC1 Recruitment Services

Jobs in Emirates Reservations Agent - RTC1 Recruitment Services career in Emirates Reservations Agent - RTC1 Recruitment Services vacancies in Emirates

Position Title: Reservations Agent

Employment Type: Full Time

Salary: up to 3.2K AED all inclusive depending on experience and qualifications, plus duty meals and uniform

Job Location: Dubai, UAE

About the Client:

One of the leading groups in Hospitality & Leisure based in Dubai, known for its finest amenities and world class service.

Job Description:

Handle incoming reservation requests via phone, email, or in-person interactions, and assist guests in making, modifying, or canceling reservations.
Provide clear and detailed information to guests regarding available services, facilities, and amenities, and respond promptly to guest inquiries and concerns.
Coordinate with various departments to ensure accurate booking details / availability and collaborate with the front office team for a seamless check-in and check-out process.
Deliver exceptional customer service by addressing guests' needs / preferences and resolve concerns promptly and professionally.
Promote additional services, packages, or amenities to enhance the guest experience. Upsell where possible to maximize revenue opportunities. Maintain accurate records of reservations, ensuring all information is up-to-date. Generate reports as required by management.

Job Details

Posted Date:	2024-02-07
Job Location:	United Arab Emirates - Dubai
Job Role:	Hospitality and Tourism
Company Industry:	Hospitality & Accomodation

Preferred Candidate

Nationality:

India; Sri Lanka; Myanmar; Nepal; Philippines

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