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Basic Function
Customer Service and relations Role in a growing distribution business dealing with multiple restaurants brands.
Customer Service is first point of contact between Stores and Operations for orders, deliveries, issues (shortage, replacement, schedule etc ) as well Sale Invoice creation.
Major Duties and Responsibilities:
· Receive and process sales order.
· First point of contact with stores for orders, shortage and replacement and delivery schedule.
· Coordinate with Operation Coordinator and Operation team to find and communicate solution to the customer.
· Timely issuance of Sale Invoices, Credit note and Sale return and communicate to Customer as well as Operation Team.
· Handling customer complaints and maintain customer complaint register
· Internal communication on updates from stores, issues, and resolution feedback.
· Switch Over, New Product communication with customer
· Reports
Job Details
| Posted Date: | 2024-05-21 |
| Job Location: | United Arab Emirates - Dubai |
| Job Role: | Customer Service and Call Center |
| Company Industry: | Distribution, Supply Chain & Logistics |
| Monthly Salary: | US $2,000 |
Preferred Candidate
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Jobs in Emirates - career in Emirates - vacancies in Emirates-Customer Service Executive-Temporary (3 months contract) -Sponsorship Visa -Oracle Experience - Mohebi Martin Brower Logistics-Jobs in Emirates - career in Emirates - vacancies in Emirates
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