Jobs in Emirates Client Support Executive - Agent - Virtuzone UAE FZ LLC

Jobs in Emirates Client Support Executive - Agent - Virtuzone UAE FZ LLC career in Emirates Client Support Executive - Agent - Virtuzone UAE FZ LLC vacancies in Emirates

1. Answering leads that enter through LiveChat, setting the expectation as to when they will get a response from the Company Formation Specialists and Corporate Service Specialist.

2. Answering inbound calls (Virtuzone and NGE sales line, Virtulink and office phone lines) to address concerns. Relaying to the concerned person(s) in the appropriate department if needed.

3. Executing outbound calls for Virtuzone and NGE: calling back leads within 5 minutes after receiving the query via email/message/other medium.

4. Managing Virtuzone, NGE and ExpressPRO whatsapp messages

5. Contacting potential or existing clients to inform them about a product or service

6. Qualifying leads from different channels for Virtuzone and NGE

7. Nurturing Leads for Virtuzone, Corporate Services and NGE

8. Assigning leads and queries to concerned individuals such as CFS, CSS, RM, Immigration Executive and VirtuAccounts

9. Interacting with Salesforce to ensure leads answered all required questionnaires

10. Posting chatters to the relevant individuals for follow up and complaints

11. Qualifying leads dedicated to company formation, corporate services and virtuaccounts

12. Cold calling a list from a lists of event attendees

13. Processing and operating Virtulink

14. Processing Mail Management activation

15. Special project execution i.e customer surveys, data entry, data cleaning, file upload.

Job Details

Posted Date:	2024-08-02
Job Location:	United Arab Emirates - Dubai
Job Role:	Customer Service and Call Center
Company Industry:	Administration Support Services

Preferred Candidate

Gender:	Male
Nationality:	Philippines

To apply for this job click here
Jobs in Emirates - career in Emirates - vacancies in Emirates-Client Support Executive - Agent - Virtuzone UAE FZ LLC-Jobs in Emirates - career in Emirates - vacancies in Emirates