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To provide excellent customer service by providing on-time delivery and timely and accurate responses to customer queries.
Duties and Responsibilities:
Preparation of job quotations, including coding and pricing, in coordination with relevant Sales Manager and sister companies.
Support external sales team with specific customer account information,
Networking and communication with customers, agents, and other JC operations.
Review customers enquiries and orders
Following up and monitoring of internal order processing and delivery performance.
Assist finance in resolving payment issues in case of product discrepancies.
Use of SAP, C4C business system and its relevant modules.
Work with other departments to expedite the service to customers.
Prepare notifications for non-compliances.
Review LOC for commercial terms and conditions.
Job Details
| Posted Date: | 2020-01-06 |
| Job Location: | Dubai, United Arab Emirates |
| Job Role: | Customer Service and Call Center |
| Company Industry: | Oil & Gas |
Preferred Candidate
| Career Level: | Mid Career |
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Jobs in Emirates - career in Emirates - vacancies in Emirates-Customer Service Representative - Techno Commercial - French Speaker - John Crane-Jobs in Emirates - career in Emirates - vacancies in Emirates
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