Jobs in Emirates Customer Service Agent - BOFF TECHNOLOGY SOLUTION #Jobs_in_Emirates

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Location : Ras Al Khaimah

Salary Range: AED$2000-$3000

Working Hours: 40 hours per week, Monday to Sunday, 24/7

Salary: Kindly please state your current salary and expected package on your CV on your CV

Job Description:

· Attend to all inquiries via live chat, instant messaging tools, email and telephone

· Maintain a professional and positive attitude with all customers and third parties

· Provide excellent quality of customer services at all times.

· Complaints handling and escalations

· Complete KYC procedures with the customers

· Process deposits and withdraws for customer accounts

· Troubleshoot problems for customer accounts

· Liaise with third party suppliers to ensure operations smoothen, customer queries resolved promptly

· Handling responses to marketing campaigns and crediting bonuses to customer accounts

· Compile daily and weekly figures for supervisors, managers and senior management

· Liaise with the company’s suppliers and platform owners

· Others ad hoc duties

Job Details

Posted Date:	2020-11-23
Job Location:	Ras Al Khaimah, United Arab Emirates
Job Role:	Customer Service and Call Center
Company Industry:	IT Services; Entertainment; Video Gaming
Monthly Salary:	US $3,000

Preferred Candidate

Career Level:	Entry Level
Gender:	Female
Nationality:	India; Pakistan

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