Jobs in Emirates - career in Emirates - vacancies in Emirates-BACK OFFICE/ CALL CENTRE - Apex Employment Services-Jobs in Emirates - career in Emirates - vacancies in Emirates
The role is responsible for
- Responding to incoming calls from new and existing customers addressing their queries and concerns,
- Troubleshooting problems and handling complaints will also be a key part of your duty.
- Identify customer needs, clarify information, research every issue and provide solutions and/or alternatives while following call center “scripts” when handling different topics
- Monitor all calls and deal efficiently with all upset customers and angry callers and monitor the behavior of the same
- Administer all issues and recommend efficiently resolution within the required time frame.
Job Details
Posted Date: | 2021-01-25 |
Job Location: | Dubai, United Arab Emirates |
Job Role: | Customer Service and Call Center |
Company Industry: | Call Centers & Customer Care Outsourcing |
Monthly Salary: | US $1,000 |
Preferred Candidate
Career Level: | Entry Level |
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Jobs in Emirates - career in Emirates - vacancies in Emirates-BACK OFFICE/ CALL CENTRE - Apex Employment Services-Jobs in Emirates - career in Emirates - vacancies in Emirates
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