Jobs in Emirates - career in Emirates - vacancies in Emirates-Customer Care Supervisor | Hertz | Dubai - Al Futtaim Group-Jobs in Emirates - career in Emirates - vacancies in Emirates
Job Purpose: To manage and exceed overall client expectation by ensuring that the Customer Care Team provides high level of customer service in line with company policies and procedures.
Key Responsibilities:
- Key Account Management: - Effectively manage the relationship and ensure retention
- Manage vehicle returns and terminations
- Standard Operating Procedures (SOP) adherence
- Performance Management:
- Monitor and manage team performance
- Attend to customers queries/escalations/complaints
Job Details
| Posted Date: | 2021-07-07 |
| Job Location: | Dubai, United Arab Emirates |
| Job Role: | Management |
| Company Industry: | Accounting |
Preferred Candidate
| Career Level: | Mid Career |
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Jobs in Emirates - career in Emirates - vacancies in Emirates-Customer Care Supervisor | Hertz | Dubai - Al Futtaim Group-Jobs in Emirates - career in Emirates - vacancies in Emirates
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