Jobs in Emirates Application Support Engineer - Buzzin FZCO #Jobs_in_Emirates

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Solution Deployment

Handle customer onboarding process, prepare and configure the necessary hardware and software
In charge of customer training, solution handover and maintain relationship to answer any future inquiries
Manage the deployment pipeline and ensure the solution is delivered on a timely manner

Application Support

First contact of users’ inquires and issues
Visit customers and address their problems on site (when needed)
Collect common errors and report to developer
Recommend improvements based on users’ feedback

Application Testing

Conduct testing to all new upgrades and ensure the solution is functioning properly
Give the green light to push upgrades to the development environment

Training

Train customers on using Admin dashboard
Train Security personnel in using the solution
Train sales team on the functionalities of the solution

Development Support

Support the developers in identifying areas of improvement and act as a bridge between the customers and the developers.
Conduct market research to identify potential useful technologies that would add value and develop the application functionality

Job Details

Posted Date:	2021-09-15
Job Location:	Dubai, United Arab Emirates
Job Role:	Information Technology
Company Industry:	Software Development; IT Services

Preferred Candidate

Career Level:

Mid Career

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Jobs in Emirates - career in Emirates - vacancies in Emirates-Application Support Engineer - Buzzin FZCO-Jobs in Emirates - career in Emirates - vacancies in Emirates